Terms and Conditions

Last updated: December 15, 2022

Welcome to Alponso Batiks!

By using our website and/or placing an order with us, you agree to the following terms and conditions. Please read them carefully.

We reserve the right to change these terms and conditions at any time without prior notice.

Website Use

You may use our website for personal and non-commercial use only. You are not allowed to reproduce, distribute, display, sell, lease, or transmit any part of our website without our prior written permission.

Order Acceptance

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For example, if the item is out of stock or if we suspect the order is fraudulent.

If an order is cancelled, we will attempt to notify you using the email address or phone number provided at the time the order was placed.

Pricing and Availability

All prices and availability of products are subject to change without notice. Errors will be corrected when discovered. We reserve the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.


We accept payments via Payhere Payment Gateway. We do not accept personal checks, money orders, or direct bank transfers.

Shipping and Delivery

We ship to most countries worldwide. Shipping rates and delivery times may vary depending on the destination and the shipping method chosen.

We are not responsible for any delays caused by shipping carriers, customs, or other factors outside of our control.

Returns and Refunds

If you are not satisfied with your purchase, you may return it within 7 days of receipt for a full refund or exchange. Please contact us at [email protected] for return instructions.

We will refund the original purchase price and the original shipping and handling charges. You are responsible for the return shipping costs.

Please note that we do not accept returns or exchanges on customized or personalized items, or on items marked as “final sale”.

Disclaimer of Warranties

We do not guarantee, represent, or warrant that your use of our website will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of our website will be accurate or reliable.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you from our website will meet your expectations, or that any errors in the website will be corrected.

Limitation of Liability

In no event will we be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or in connection with the use of our website or the purchase of any products from us.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Sri Lanka.

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